FAQs

Santucci Plumbing Inc

  • What areas do you serve?

    We proudly serve the North Shore areas, including Northbrook, Deerfield, Glenview, Wilmette, Winnetka, Highland Park, and many more.

  • Are your plumbers licensed and insured?

    Yes, all our plumbers are licensed journeymen and apprentices with the State of Illinois. We are a licensed, bonded, and insured company committed to delivering high-quality plumbing services.

  • Do you offer emergency plumbing services?

    Absolutely! We provide 24/7 emergency plumbing services to address urgent issues promptly and efficiently.

  • Do you offer free estimates?

    You can request a free estimate by calling us at 847-272-3090 or emailing santucciplumbing@gmail.com.

  • Can you fix a leaky faucet, burst pipe, or clogged drain?

    Yes! From small leaks to major plumbing emergencies, we handle it all — faucet repairs, pipe replacements, sewer backups, drain cleaning, and more.

  • Do you service water heaters or install new ones?

    Yes. We repair and install all types of water heaters, including traditional tank and tankless systems. We’ll help you choose the most energy-efficient solution for your home.

  • How quickly can you respond in an emergency?

    We’re available 24/7 for emergency plumbing issues, and we aim to respond as quickly as possible.

  • What sets you apart from other plumbing companies?

    We’re a local, family-owned business with over 40 years of experience. Our reputation is built on honesty, quality workmanship, and responsive customer service. No gimmicks—just reliable plumbing.

  • Do you offer maintenance plans or regular inspections?

    Yes! We offer annual maintenance plans to help prevent costly repairs and keep your plumbing running smoothly. Ask us about scheduling a home plumbing inspection.

  • Do you offer warranties or guarantees on your work?

    Yes. We stand behind our work with industry-standard warranties and a satisfaction guarantee. If something’s not right, we’ll make it right.

  • How do I know if my sewer line is clogged or backing up?

    Contact Santucci Plumbing immediately at 847-272-3090 to help address your imminent sewer backup

  • Do you offer sewer camera inspections?

    Yes! We use high-resolution camera technology to inspect your sewer lines without digging up your yard. It’s the fastest and most accurate way to diagnose blockages or damage.

  • Can you repair or replace damaged sewer lines?

    We offer both traditional and trenchless sewer line repairs and replacements. Our licensed plumbers will assess the situation and recommend the most cost-effective and long-lasting solution.

  • What causes sewer backups, and how can I prevent them?

    Tree root intrusion, grease buildup, and collapsed pipes are common causes. Regular maintenance and sewer inspections can help prevent costly repairs.

  • How often should I replace my sump pump?

    Sump pumps typically last 5-6 years depending on usage. We recommend annual inspections and testing before the rainy season to ensure yours is working properly.

  • Do you install battery backup systems for sump pumps?

    Yes! Battery backups keep your sump pump running during power outages — which often happen during storms. It’s one of the best investments you can make for basement flood prevention.

  • My sump pump runs constantly — is that a problem?

    Yes, it could be a sign of a failing float switch, undersized unit, or drainage issue. We’ll inspect it and get it running efficiently to avoid burnout or flooding.

  • Can you replace or upgrade my current sump pump system?

    Definitely. Whether your sump pump is outdated, underpowered, or just unreliable, we’ll install a modern, high-capacity system tailored to your home’s needs. Call Santucci Plumbing